Error messages
Account expired
The subscription has expired. Renew and your old details work again immediately.
What it means
The account still exists but the period has ended.
What to do
- 01Renew the subscription – you do not need to add the list again afterwards.
- 02Restart the app after renewing so the channels reload.
- 03If the renewal is registered but the error remains: clear app data and log in again.
Try a free demo
Has the account expired?
Renew the subscription and your old details work again immediately – you do not need to add the list again.
Still stuck?
Open the chat at the bottom right and we help you straight away.