Error messages
Authentication failed
The server refuses the login. Usually wrong details, sometimes a paused account.
What it means
Authentication against the server failed before the channel list was fetched.
What to do
- 01Type the details again.
- 02Check that the account is active.
- 03Contact the chat with your username – never your password.
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Has the account expired?
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Still stuck?
Open the chat at the bottom right and we help you straight away.