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Error messages

Loading portal

Stuck on "Loading portal": DNS or an unregistered MAC, in that order.

What it means

The box is waiting for an answer from the portal server.

What to do

  1. 01Set DNS manually to 8.8.8.8.
  2. 02Check that the MAC is registered.
  3. 03Reboot the box and the router.

Devices where this is common

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