Troubleshooting
EPG missing or showing the wrong time
Short answer
The programme guide is empty, or shows shows that aired three hours ago.
- 1
Check that the device uses automatic time and the correct time zone.
- 2
Re-enter the EPG address in the app settings.
- 3
Lower the number of EPG days to two or three and force a refresh.
- 4
Clear the app's EPG cache and restart the app.
- 5
Wait a day — many EPG sources only update overnight.
Still stuck?
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