Troubleshooting

“Account expired” or “link expired”

1. 1

   Check the subscription end date in the confirmation email from nordicshop.one.

2. 2

   Renew if it has expired. New details go to the same email address.

3. 3

   Update the details in the app — old profiles still point at expired access.

4. 4

   If you changed device, the simultaneous connections may be used up. Sign out on the old device.

5. 5

   If the error stays with a valid subscription, contact the shop; it is the account, not the app.